Rules

CONSTANT CLOSED GROUPS

We work in a permanent closed-group format, allowing us to create a more comfortable and effective training experience for every student. This format enables the instructor to take each participant's goals and needs into account, maintain a supportive group dynamic, and build steady progress over the course of several months.

How does it work?

When you register, you automatically become a member of a long-term training group (lasting more than one month). A monthly training program is designed specifically for you and the other members of your group, while the overall group dynamics and progression are planned over several months.

If you decide to stop or temporarily pause your training, please inform the studio administration no later than the 1st day of the month.

Example: If you joined the group on May 15 and would like to stop attending from July 15, you must notify us by July 1 at the latest.

Misse classes

You can skip classes, but it’s important to understand that they’re connected all month long and you may miss important details.

If you know you will be absent, please inform us in advance.

Missed classes may be made up in another group if there are available spots.

You may join any suitable group after confirming availability through the studio chat or directly with your instructor. When reserving a spot for a make-up class, the reservation can be cancelled no later than 24 hours before the class starts. If the cancellation is made less than 24 hours before the class or the participant does not attend, the class is considered used.

Make-up classes should be completed within the same month in which they were missed.

If you would like to attend a class in advance or carry a missed class over to the following month, this must be arranged with the studio administration.

Payment

Payment is due by the 15th day of each month (for example, payment for classes from June 15 to July 15 must be made by June 15).

Invoices are sent to your email address between the 2nd and 12th of each month. If you have not received your invoice, please let us know.

Payment reserves your place in the group, rather than paying for a specific number of classes. We guarantee at least:

4 classes per month for groups training once a week.

8 classes per month for groups training twice a week.

If, for any reason, fewer classes are held, the unused portion of your payment will either be transferred to the following month or refunded.

If your payment will be delayed, please let us know in advance so we can agree on a new payment date.

If you notify us about leaving the group after the 1st day of the month (for example, on June 13 to cancel classes starting June 15), your invoice for the upcoming training period (June 15 – July 15) will not be cancelled and remains payable.

If the invoice is not paid, future participation in studio activities will only be possible after the outstanding balance has been settled.

Special circumstancies

Every situation is considered individually. We are always open to communication and will do our best to find a fair and comfortable solution for everyone.